THE PURCHASING SYSTEM FOR LA BOTIGA MUSICAL

This web site uses "Cookies" to temporarily store the details of your purchase in your computer. Under no circumstances is information that does not exclusively concern your shopping cart stored or read. Likewise, these Cookies are removed once your purchase has been processed. You can also completely remove them by closing your browser, which will make all of the session cookies disappear that have been sent. If your browser does not support Cookies, or if they are deactivated, you cannot purchase on-line, but can see the on-line catalogue. If this is the case and you are interested in a particular product, please contact us.

COMMUNICATIONS SECURITY

The customer registers in La Botiga Musical by filling in a form with his personal and contact details, registering himself in the system with a personal password that he chooses so that his details remain linked to his e-mail and password; that is, we could say that his e-mail is equivalent to the typical user name, which is converted into his own exclusive identification, given that e-mail addresses are unique the world over. The data sending process is carried out through an advanced security system, SSL (Secure Socket Layers). Most existing browsers accept SSL, but if you have any doubts please consult your Internet access provider.

By carrying out a transaction that implies the exchange of confidential information, the server’s secure area is accessed, informing the browser of this fact through the viewing of an url that identifies the secure protocol https://www.labotigamusical.com, instead of the classic http://www.labotigamusical.com, and an icon is shown on the browser in the form of a closed padlock. From this moment on, any data is sent securely.

Once the item selection process has finished, the order then passes to the confirmation stage, where the customer must identify himself if already registered, or he is requested to do so should this not be the case.

In the case of the customer being already registered in accordance with the method detailed above, the only information that travels over the internet when sending the transaction details is the user code and the reference of the items to be purchased, as the other personal details are already stored in our server and do not travel over the internet.

This last stage is completely secure as it is integrated within our secure server.

You can check the authenticity of our server right here.

HOW TO PURCHASE ON-LINE

You have entered the largest purchasing space of musical instruments on the Internet. In this section we shall explain how to surf the web and clarify some concepts concerning the store.

What advantages are there to being a registered customer?

By being registered in La Botiga Musical, we will make it easier to purchase any item. You will also be informed of the news and particular offers on the web sire without having to visit it.

Can I purchase without being registered?

Of course. When you reach the purchasing form, if you have not registered beforehand, your details will be requested to include them in the La Botiga Musical register.

How can I add an item to my shopping cart?

The purchasing process begins at the icon situated in the top right (just below the La Botiga Musical logo) with the title 'We have the instruments you need'. Click here and a list of the available brands will appear on the right hand side of the window, and after selecting one of them (or clicking on the button ''All brands") you can choose a category from the upper part of the window ('Percussion', 'String’, or 'Wind').

After choosing a brand and category (or using the search option) you can browse the product catalogue. Each product has an icon underneath it to add it to the cart, represented by a shopping cart. To add an item, just click on the icon. Each time you click on the icon, a new item is added.

How can I modify the number of items?

When you have purchased a product, a line will appear on the upper part of the screen with the text 'Your cart contains x items at a total of xxxxx Ptas.'. By clicking on the word 'cart' you may modify its contents.

How is the order processed?

Once the cart has been checked, it only remains for the order to be processed for the items to reach you within 72 hours. To do so you must activate a link in the lower part of the screen that says "Process order". If you are a registered customer, all of the details related to the purchase will be automatically completed, whilst if you are not a registered customer you must complete them yourself; once all of the fields have been filled in, just click on the "send" button for the purchase to be made.     

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